Analytics Readiness Assessment:

Is Your Company Ready for Service Delivery Analytics?


  • Gauge your organizations readiness to deploy a Service Delivery analytics initiative

  • Identify areas of growth and enhancement within the business

    • Review internal processes, policies and technology capabilities
    • Measure human resource skill set capabilities needed and existing
    • Identify the data and information sources required and available, governance and mitigation factors
    • Gather use cases and overall business case for the initiative
  • Develop an effective strategy for moving forward