Our Ability Suite™ is a Web-based software solution for measuring, analyzing and performance reporting for service quality and service risk.

The Ability Suite™ addresses the increasing complexity of effectively and efficiently measuring and managing your services and processes and provides managers with the information and diagnostics necessary to better control and monitor their areas of responsibility throughout the Enterprise.

With Ability Suite™, capture the most important data to visualize understanding for actions and measurement. Ability Suite™ analytical, visualization and Business Intelligence software modules include:

  • Vis-Ability™ – An executive dashboard providing insight and decision support across the enterprise
  • Access-Ability™ – Perception and data measurement, aggregation and monitoring for continuous real-time reporting
  • Account-Ability™ – Analytics turning data into actionable information
  • Predict-Ability™ – Advanced statistical analysis enabling forecasting, trending and correlation modeling