Analytics Readiness Assessment:

Is Your Company Ready for Service Delivery Analytics?

Gauge your organizations readiness to deploy a Service Delivery analytics initiative
Identify areas of growth and enhancement within the business
- Review internal processes, policies and technology capabilities
- Measure human resource skill set capabilities needed and existing
- Identify the data and information sources required and available, governance and mitigation factors
- Gather use cases and overall business case for the initiative
Develop an effective strategy for moving forward